Privacy Policy
1. Who we are
Controller: David Caraballo – d2pulse
Seville, Spain
contact@d2pulse.com ·
2. What data we collect
- Identification: name, company, email, phone.
- Usage: pages visited, actions, IP, browser type.
- Marketing: newsletter preferences, survey responses.
- Payment details only if you buy a service (processed by Stripe/PayPal, never stored on our servers).
3. How we collect it
- Forms (“Contact”, “Book a call”).
- Cookies and similar tech (see Cookies Policy).
- Email or phone interactions.
- Third-party integrations you authorise (e.g., Calendly, Stripe).
4. Legal bases
| Purpose | Legal basis (Art. 6 GDPR) |
|---|---|
| Responding to enquiries | Legitimate interest |
| Fulfilling a contract | Contract performance |
| Email marketing | Consent (you can withdraw anytime) |
| Analytics / site security | Legitimate interest |
5. Why we use your data
- Provide and improve services.
- Issue proposals, invoices and support.
- Send newsletters, event invites or promotions (opt-in).
- Detect fraud, abuse or security incidents.
6. Sharing & sub-processors
We share data only with trusted providers under DPA agreements:
- Web hosting: Bannahosting Europe
- Email & CRM: Bannahosting Europe
No data is sold to third parties.
7. International transfers
If a sub-processor is outside the EEA, we rely on adequacy decisions or Standard Contractual Clauses (SCCs).
8. Retention
- Enquiry emails: 24 months.
- Client records: 6 years (tax law).
- Marketing data: until you unsubscribe or after 24 months of inactivity.
9. Your rights
Access · Rectification · Erasure · Restriction · Portability · Objection · Complaint to AEPD (www.aepd.es).
Email contact@d2pulse.com to exercise them.
10. Security
HTTPS encryption, least-privilege access, regular backups and vulnerability scans.
11. Cookies
See our separate Cookies Policy for full details.
12. Changes
Material changes will be announced via banner or email at least 7 days before taking effect.
Effective date: June, 01 2025
